Customizing the ‘New Order Confirmation Email‘ template in Magento may be a havoc for the first time if you do not know the write way. But it is as easy as anything. Recently I needed to customize the item information in the ‘New Order Confirmation Email’. I googled a number of links but found nothing useful. Then I decided to find my own way, and after 2 hours of hard work I found a simple way. Here are the steps to customize the email template:
1. In the Magento Admin panel go to ‘System > Transactional Emails’ and click on ‘Add New Template’.
2. In the ‘Load default template’ container select ‘New Order’ in the ‘Template’ dropdown. Alse select our desired ‘Locale’.
3. Click on ‘Load Template’. It will load the Default email template to edit for you. Now you can edit the ‘Template Subject’ and ‘Template Content’ to suit your needs. See the following screenshot:


